Some stylists prefer to oversee the day-to-day operations of a salon. It’s the job of the salon manager to ensure that the salon is running smoothly, customers are happy, and the business is making a profit. After all, working behind the chair isn’t for everyone!
Running a salon is never plain-sailing. You gotta be the best when it comes to managing everyone and everything that belongs to your salon. Being the manager, you will have to deal with a heap of things every day while trying to win your team’s trust and customers hearts. It takes you a lot of creative steps to build the perfect ways to put these things together. On the other hand, a tiny problem can quickly spark into a huge conflict if you fail to address it immediately, and the last thing you want is a disgruntled team that makes your customers feel awkward.
Whether you are the owner of the salon or hired to manage it for a time, all you need is to start from the bottom line. Here we are with 5 tips to add a feather to your hat.
Communication is the Key-
With switching colored hats, you’ll definitely need some excellent communication skills to manage a salon successfully. You’ll be managing different people with different personalities under various circumstances day in and day out, including your coworkers and customers. You’ll be dealing with plenty of intricacies and complaints as a salon manager. It will be your responsibility to remain professional and find a resolution, all while maintaining a fun atmosphere in the salon.
Be Innovative-
Trends in cosmetology change every season, if not every day. What looks good today could turn into a meme tomorrow. And while any good manager will keep up their salon informed about the current beauty trends, you’ll also want to make sure you’re on top of the latest trends when it comes to your business processes. Create fun styling sessions with all your stylists and hold team meetings every now and then to see how great your team is cooking the great dish of beauty services. Motivate and recharge your team for the best outcomes.
Automate Your Salon-
From online client bookings to employee scheduling, with web-based scheduling software that can be easily accessed even via smartphones, you’ll want a way to streamline and integrate your core business processes so you can spend less time buried in paperwork and more time managing the salon to grow the business. Get Picktime- online scheduling software that is a perfect fit for any beauty salon, every appointment can be fixed, and every stylist or staff can be managed. Online bookings will clear your way, like never before.
Hiring the Right Bunch-
When it comes to communication and team building, there is also something to be said for hiring the right people. From hair stylists and hair washers to makeup artists, technicians, and aestheticians, you want to find the right people to fill these roles. Hiring for a particular service position, especially in the beauty industry, is more peculiar because the services employees provide are much more particular. Not only do you want to do standard background and reference checks, but you want to approach the hiring process as an extended tryout. Nothing to be afraid of! Make smart moves when it comes to choosing the team because your salon is only as good as your team.
Social Media Marketing-
Social media has got its claws into promoting any kind of content into the world. Maintain social media pages on Facebook, Instagram, Twitter and integrate it with a booking page through Picktime. Turn all your visitors into trustworthy customers with exciting offers and discounts.
Whether you’re a budding salon manager or an owner with tenure, the success of any business starts from the top down. These five fundamental tips will help you be a good salon manager with outstanding firmness for years to come.