written by
Ashley Green

Why appointment scheduling is important to your medical office?

Medical 5 min read

Long patient waits have become a serious concern in the medical office! Provide your patients with the greatest opportunity to fix medical appointments online

Technology has become a part and parcel of everyday life. Over the decades the world has embraced drastic changes regarding technological advancements in various fields. One such field is the medical and health care, no wonder it has got the utmost importance in humans life for centuries together, no one could deny this fact!

And today, we live in an advanced society that our ancestors could have never imagined! Medical and technology innovations have together produced radical service delivery improvements. Despite colossal improvements, the world is now experiencing only a beginning era of this process. While, the most challenging job for the medical sector is spreading out their services to the bottom line at the right time, of course, technology has extended its hand to bridge the gap further!

The primary concern of every patient when they get to see a doctor is- how long will they have to spend waiting at the front office desk or a waiting room. Sometimes, flooding the space with appointment sheets in their hands. This ultimately chops down the productive time in giving the best medical services to the patients efficiently.

Let’s get back to the beginning of the 21st century, where appointments with the doctors or medical services were booked manually, through accustomed phone calls or directly dropping in at the front office and filling up forms to meet the doctor. In contrast, patients and the doctors, both have found it difficult to keep a track of their appointments as the demand for medical services have increased and the need for technological support became imminent.

Online scheduling software must be the well-suited option for everyone to get the best outcomes possible. It not only allows your patients to fix appointments with you but also has many other applications. For instance, consider you have to treat your emergency cases first, then you need to push all the appointments by rescheduling, making it one heck of a process for your staff to track all the patient details, contact each one of them and reschedule it for you. These are the old school ways that bring hell out of nowhere into your life. Probably not, with online scheduling software on your side, you could easily track hundreds or thousands of your appointments or patient details with ease, manage your staff while you’re away or immediately deal with emergency cases.

Online scheduling software can easily blend into your busy professional lives and increase the patient inflow, magnificently boosting your revenue and leaving space for your personal time.

Why is it necessary to use online scheduling software?

Running a clinic or any medical office with a lot of staff working under one roof comes with challenges and complexity. Whether you are a busy surgeon or a dentist, you need help from the front desk to coordinate seamlessly with the patients. A lot of departments would be working, day in and day out to keep up with the hospital administration and provide their services to the fullest.

On the other hand, there are patients who need special attention or care for their treatment. A complete track record of treatments and medications involving more than a single checkup have to be very cautiously maintained.

Reduced no-shows-

Often patients do not turn up at the right time or run late. Sometimes they may forget about their appointments, wasting your valuable time and income. Reduce the no-show game by sending automated reminders to your patients effortlessly with the scheduling software. Studies say that 40 percent of no-shows are reduced by reminding the patients about their upcoming appointments via SMS or Emails.

One-click scheduling-

Did you know that eight minutes of your time would go in vain when you are fixing an appointment with a patient? Most patients wait for a long time to answer your questions and then fix the appointments. This may often lead to accidental double bookings or greater confusion!

Your patients need to find it easy to schedule their appointments just by going through the booking page within a couple of clicks. The easier they find the fairer are the chances of appointments that could drop in at your table.

It makes it easy for the administration as well! Your employers along with you, can sync personal calendars (Google / Outlook) with zero efforts and manage availability at fingertips. One could easily drag and drop the appointments on the booking page for rescheduling or last minute cancellations.

No more excuses can be given for patients being looked over or workers leaving their shifts open leaving gaps in the schedule.

Improved staff management-

Patients find it more satisfying when enough of your staff attend to do their job on time. They feel contented when they have someone to hear them and respond immediately with treatment. There are times when you’re staff needs a day off or unavailable at the moment to do their job, roosters need to be added when required and this could be done with ease using scheduling software. Just assign tasks to your staff right from your desk and make scheduling a piece of cake in your medical office.

Automated patients recur-

Few patients need more than one visits or regular check-ups, keep a track on such records and recur their appointments just by turning on the recurring option on your scheduling software to seamlessly allow your patients to rebook the appointments, weekly or monthly. This option can bring back all those patients who haven’t been to the regular checkup see you within time by simply sending notifications via SMS and emails.

Patient self-scheduling is a growing trend among health care services. It has been evolving into greater importance with the growing demand for efficient and user-friendly appointment scheduling. Introduce scheduling software into your med office and watch how happy your patients, management and you, could ever get when it comes to scheduling the day!

Make use of Picktime- the free online appointment scheduling software that’s perfectly suited to doctors, physicians, paramedics, and practitioners.