Most of the medical practitioners feel exhausted when it comes to streamlining their medical office operations every day. They either juggle with the role of scheduling their entire day or hire a receptionist or front office manager often paid low wages to get the job done.
Since the world is changing to adopt new technologies, it’s imperative that we need to make it easier for patients to get a hold of their primitive physician or specialist in a more convenient way. By using the internet in this digital age, patients will be more susceptible to book their appointments, and the functioning of medical offices all over the world got eased up with the online ways of scheduling.
The traditional ways of scheduling a patient's appointment such as an average 5-minute call log or back and forth emails have slowly killed the effectiveness of the medical office. It is very well known that the person who fixes these appointments cannot be available round the clock to answer emergency appointments leading to missed appointments or patient retention. Also, missed appointments continue to rise each year. On the other hand, noting down the patient details in a clumsy way with papers flying around can increase the chances of errors or cracking nerves to figure out the written documents. Such challenges can only be reduced to zero by switching traditional ways with an online booking system.
Looking at the above facts, there’s no doubting the fact that patients are going digital and is related to your medical practice in every way.
Scheduling and rescheduling appointments, cancellations, reviews, and payments have proved to be very efficient in handling day-to-day activities than traditional methods and ease the way patients are looking to book appointments.
Why Online Appointment Booking System?
Online bookings do not only save your time but also make a good profit for your med practice as it reduces the no-showup risk by your patients. However, with the rapid growth of smartphone users in the past decade, you will definitely not want the user to make the call and come at your place to make a booking instead of reserve the slot in just a few clicks.
Here are a few reasons why you should invest in having an online booking system at your medical practice
Easy Accessibility
Booking appointments online means ease of doing your medical practice with peace and greater convenience for patients. Nowadays, where food can be ordered online to booking ride to go places is done online, you don’t want to miss this chunk of great opportunity. This not only eliminates hassles of booking but also provides patients to save their checkup data online that can be beneficial for them, the next time they visit. For doctors, since every record of the patient is being stored online, you don’t need to go through lumps of files and papers to check patient history or appointment schedule every time you need a piece of information.
Reduced No-shows
The major concern with the traditional booking system is regular no-shows that take you tons of money and time. An online appointment system allows users to book online by paying the full amount or a token. Moreover, they will get the confirmation and the slot will be reserved for that particular person. This helps doctors to better plan and manage the patients as efficiently as possible. Moreover, patients will get personal reminders regarding the appointment, thus minimizing the no-shows and overbooking.
Round the Clock Convenience
Scheduling appointments through phone tag allows fixing patient appointments only during the work hours which turns out to be an inconvenience for the patients who are also busy at the same time. Usually, people end up doing these activities at home after getting free from their work chaos. With online scheduling, there is no hassle or pressure for patients to book at designated time only. Appointments can be booked from anywhere whether home, workplace or even during a shower, at any time during the day, which makes the booking process a cherry on top of your cake and increases the bookings during off-hours as well.
Saves You Tons of Time and Money
Once you automate, your Manual Paperwork is vastly reduced to zero. As every piece of information or details is now maintained online, from patient management to patient history and even with Calendar Integration, doctors can properly plan their appointment timing and duration. There can never be errors while fixing the entire agenda even a month prior. All the important dates can be marked on your personal calendars such as Google or Outlook and can be cut off from your work time within a couple of clicks. This automated management system reduces the workload and wages of extra men at your booking desk and you can direct your resources to work.
Also, you don’t need to call your patients for reminding them of appointments, No worries to create a bunch of cabinets for storing files and much more.
Improved Satisfaction from Medical Online Booking Systems
Being able to provide satisfaction to patients is actually the most important aspect of keeping your practice afloat in today’s world. You don't wish to see long patient queues at your front office every day neither your patients wish to wait in line for their turn. Waiting is a huge disadvantage for delivering quality service and retaining patients. And it’s a massive killer to a loss of revenue. In fact, long wait times will make patients bounce to another physician who can provide shorter wait times with quality care. Therefore, if you want patients to stick around longer, you need to provide shorter waiting times both in the office and making appointments. Providing an online booking system can smoothen everyone’s day… think about it, let your patients feel that they got the right attention and care from your side.
Picktime is the most efficient way to manage the overwhelming number of patients and improve your medical practices from the bottom line. It minimizes the inflexibility and inconveniences in the conventional practices, simplifies the booking process while providing doctors with an efficient way of organizing and managing their cases right from their desks.